Terms of use
These terms govern your use of the Halcora corporate website at halcora.com. By using the site you accept them. If you do not accept them, do not use the site.
This site is not the platform
Use of the Halcora platform, and the work we do on claims, are governed separately by the agreement between Halcora and the customer and, where protected health information is involved, by a signed business associate agreement. Nothing on this site changes that agreement, adds to it, or can be read as part of it. Where the two appear to differ, the agreement governs.
What the content here is
This site describes what Halcora does, in general terms, for people deciding whether to start a conversation with us. It is information, not an offer, not a warranty, and not a commitment to deliver any particular capability, result or timescale.
Descriptions of the service reflect how it works at the time of writing. The service changes; a page here may lag it. Do not treat a sentence on this site as a specification, and do not rely on one in place of asking us.
No professional advice
Nothing on this site is legal, compliance, billing, coding, financial or medical advice, and reading it creates no professional relationship of any kind. Decisions about coding, billing, compliance and the handling of protected health information remain yours, and you should take advice from someone qualified to give it.
What not to send us through this site
Do not send protected health information to the address published here, and do not send anything you regard as confidential. Ordinary email is not a protected medium and the address is not covered by a business associate agreement. If you send us an idea, a suggestion or feedback unprompted, we may use it without owing you anything for it — so do not send us anything you need to keep.
Intellectual property
The Halcora name, the Halcora mark, and the text, images and design of this site belong to Halcora or are used with permission. You may read it, quote a reasonable part of it with attribution, and link to it.
You may not present our material as your own, republish the site or a substantial part of it, or use our name or mark in a way that suggests a relationship, endorsement or partnership that does not exist. These terms grant you no licence beyond ordinary use of a public website.
Acceptable use
Use the site lawfully and leave it working for everyone else. In particular, do not:
- try to gain access to anything on it that is not published;
- probe, scan or test it for weaknesses without our written permission;
- collect from it automatically at a rate that degrades it for other visitors, or in a way that ignores the instructions we publish for automated clients;
- use it to distribute anything unlawful, or to impersonate Halcora or anyone else;
- interfere with its operation or with anyone else's use of it.
If you think you have found a security problem, tell us at hello@halcora.com. We would rather hear from you than not.
Availability
We do not guarantee that this site will be available, uninterrupted or free of error, and we may change, suspend or withdraw any part of it at any time without notice. Availability of this website says nothing about availability of the platform, which is a matter for the customer agreement.
No warranties
The site and its content are provided as they are, without warranty of any kind. To the fullest extent the law allows, we disclaim all implied warranties, including those of merchantability, fitness for a particular purpose, non-infringement, and the accuracy, completeness or currency of anything published here.
Limitation of liability
To the fullest extent the law allows, Halcora and the people who work for it are not liable for indirect, incidental, special, consequential or punitive loss, or for lost profits, lost revenue, lost data or lost goodwill, arising out of your use of this website or your reliance on anything published on it — however the claim is framed, and even if we were told such loss was possible.
Nothing here limits liability that cannot be limited by law. This clause governs the website only; liability under a customer agreement is governed by that agreement.
Changes to these terms
We may change these terms. When we do, the date at the top changes and the new version replaces this one on this page. Using the site after a change means you accept the version then published.
Governing law
These terms, and any dispute arising out of them or out of your use of this site, are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. The state and federal courts located in San Mateo County, California have exclusive jurisdiction, and you agree to that venue.
Contact
Questions about these terms: hello@halcora.com.